Principal Solutions Architect

Who we are. Solo enables companies to Connect, Secure and Observe modern applications – APIs, Microservices and Data – with the industry’s leading API and Service Mesh Management Platform (“Gloo”). Solo innovations allow companies to stay on the leading edge of both technology and business possibilities. Solo is a VC-backed company, founded in 2017 by Idit Levine. In 2021, Solo was valued at $1B. Solo’s customers are some of the largest in the world, spanning all geographies and industries. Solo’s team has deep expertise in Cloud Computing, Linux, Containers, Kubernetes, Service Mesh, APIs, Security, Microservice Applications, Application Modernization, GraphQL, and eBPF. About the role. The Solutions Architect is a senior, post-sales technical role focused on the success of our most important customers. You will be the primary technical owner for a small number of strategic accounts, taking near-total responsibility for their technical well-being. This includes driving deep product adoption, ensuring swift resolution of any issues, and acting as the customer's trusted advisor and advocate within Solo.io. You will be a true expert on your customers' architecture, teams, and processes, consulting with them to optimize their use of Solo.io products and drive growth. Job Description: • Act as the primary technical point of contact for accounts, developing a deep understanding of their specific use cases, architecture, and business goals. • Take the lead on technical issue reso